> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://theconcierge.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I have not received my confirmation e-mail

You'll get a confirmation email once your booking is confirmed. This should only take about two minutes but sometimes can take longer. Check your spam/junk mail folders for this email. It may be there by mistake. If you still haven't received any emails, reach out to our Customer Service team.