> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://theconcierge.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a certificate?

A resort certificate is a voucher that can be redeemed towards specific types of stays: weekends, holidays, events, honeymoons, short breaks, etc. A one-time access fee grants access to resorts from thousands of properties around the world.