• How do I cancel my booking?

  After you have signed in, click your name link on the upper right corner of your screen and click "Booking History". You may select the particular booking you wish to cancel. Click "Cancel Booking". Please review the cancellation policy of your reservation.Some readers

• My booking was canceled and I haven’t received a refund

  If we declined or canceled your booking, we will immediately refund it. The processing time can take 7 to 10 days and depends on your bank. If you have questions, contact your bank directly.Few readers

• My booking was canceled, what should I do?

  Because this booking is facilitated by a partner company, the property may be overbooked. If that's the case, the partner will notify us and we will immediately refund and cancel your booking. The processing time can take 7 to 10 days and depends on your bank. If you have questions, contact your bank directly.Few readers

• Where can I find the cancellation policy?

  You'll find it in your booking confirmation email, or on your confirmation under the “Reservations History” section of your account.Few readers